Terms, Conditions & Privacy Policy
Terms and Conditions
Effective Date: 03/25/2026 Business Name: DRG Custom RC
DRG does not provide any of the customer’s information (sensitive or otherwise) to any 3rd party without the merchant’s express consent
---
1. Overview
These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from DRG Custom RC, you agree to be bound by these Terms.
We specialize in custom RC (radio-controlled) vehicles, parts sales, and fabrication services. Due to the custom nature of many of our products, additional terms may apply as outlined below.
---
2. Products and Services
We offer:
· Custom-built RC vehicles
· RC parts and components
· Fabrication and modification services
All custom builds and fabrication services are tailored to customer specifications and may vary in design, performance, and delivery time.
---
3. Orders and Payment
· All orders must be paid in full before processing unless otherwise agreed in writing.
· Custom orders may require a non-refundable deposit.
· Prices are subject to change without notice.
· We reserve the right to refuse or cancel any order at our discretion.
---
4. Custom Work & Fabrication
· Custom builds and fabricated parts are final sale and non-refundable once production has started.
· Customers are responsible for providing accurate specifications.
· We are not responsible for performance issues resulting from customer-provided designs or misuse.
· Lead times for custom work are estimates and not guaranteed.
---
5. Shipping and Delivery
· Shipping times vary based on product availability and customization level, but we do our best to ship our products in a timely manner, usually within 3-5 days if achievable.
· We are not responsible for delays caused by carriers or external factors.
· Risk of loss transfers to the customer upon shipment.
---
6. Returns and Refunds
· Standard parts: Eligible for return within 30 days if unused and in original packaging.
· Custom products: Non-returnable and non-refundable.
· Customer is responsible for return shipping costs unless the item is defective.
---
7. Warranty Disclaimer
· Products are provided "as is" unless otherwise stated.
· We do not guarantee that products will meet specific performance expectations beyond stated specifications.
· Use of RC vehicles involves inherent risks; the customer assumes all responsibility.
---
8. Limitation of Liability
To the fullest extent permitted by law:
· DRG Custom RC shall not be liable for any indirect, incidental, or consequential damages.
· Our total liability shall not exceed the amount paid for the product or service.
---
9. Intellectual Property
All content on this website, including designs, logos, and product concepts, is the property of DRG Custom RC and may not be used without permission.
---
10. User Conduct
You agree not to:
· Use our products for illegal or unsafe activities
· Attempt to reverse engineer proprietary designs
· Misuse or damage our website or services
---
11. Modifications to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting.
---
12. Governing Law
These Terms shall be governed by the laws of the State of Texas, United States.
---
13. Contact Information
For questions or concerns, please contact:
DRG Custom RC (469) 939-7201 4361 N. Beltline Rd. Suite 1200
---
14. Acknowledgment
By using our website or purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
---